Flybuys Frequently Asked Questions

You'll find answers here to most of the things people want to know about Flybuys.
Or check how to get the most out of Flybuys – there are some helpful tips there.

33 results found for 'Mobile App'

  1. You can currently scan your digital card at any most Flybuys partners. Otherwise the store staff can usually manually type in your number if they need to. Stores need to have mobile scanners at their check-outs to be able to read the barcode from a...
  2. On the website and app, we show the newest New World Clubcard for the member, or if they don't have a Clubcard, then the newest Flybuys card. The Pumped Stacked balance shown will be specific to this card too. If the customer has more than one...
  3. Yes, if you have a New World Clubcard earning Flybuys, that will show when you sign into the app so you don't miss out on any discount at New World (and it still collects Flybuys at other places like any other Flybuys card).
  4. You use the same login details as you do on the Flybuys website. If you haven't created a login before you can link to register from the sign in screen on the app, and you will be able to create your login from there. If you are having any issues...
  5. If you don’t receive any Flybuys app push notifications, please check the following: Step 1 - Within the Flybuys app, go to “My profile” by clicking on the top right hand side corner of the screen. Then click on “App settings” and check that the...
  6. It won't cost you a cent - the Flybuys app (for Android or IOS) is completely free to download.
  7. The Flybuys app gives you access to the best of Flybuys 24/7. It makes collecting Flybuys even easier, and you'll always have your digital card on hand (and it doesn't cost a cent). Use the app to: get your balances at a glance keep a virtual card...
  8. We use location services to identify your location, and we use that information to offer you the most relevant deals and information that is nearby - such as the closest Z to fill up your car when you're on the move. If you decide to turn off location...
  9. You can reset your password from the app sign-in page - just hit 'Forgot Password' at the bottom of the screen and follow the steps.
  10. Our push notifications are there to keep you up-to-date with the latest Flybuys news and deals so you don't miss out. To turn the notifications on or off, head to the My profile screen (by clicking on your name in the right hand side corner) within the...

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